Pre-Order Policy

At PeltFit we occasionally offer select products on a pre-order basis due to high demand and limited production runs.

By placing a pre-order, you agree to the following terms:

What is a Pre-Order?

A pre-order allows you to reserve a product before it is available for immediate dispatch. This helps us manage demand and ensure fair access to our limited drops.

Payment

All pre-orders require full payment at checkout to secure your order. Orders will only be confirmed after successful payment.

Dispatch Timeline

Pre-order items are not ready for immediate shipping. Dispatch will take place once production and quality checks are completed.

Please note:
  • We do not commit to exact dispatch dates for pre-orders.
  • Timelines may vary depending on production, logistics, and demand.

Order Updates

Customers will be notified via email/SMS once the order is dispatched. We may also share updates via our official Instagram or website.

Cancellations

Pre-orders cannot be cancelled once placed, as production is planned based on confirmed orders.

Refunds & Exchanges

Pre-order items are eligible for:

  • Size exchange (subject to availability)
  • Defect-related replacements

Refunds will only be issued in case of:

  • Product unavailability
  • Verified manufacturing defects (as per our return policy)

Combined Orders

If your order includes both pre-order and ready-to-ship items, the entire order will be dispatched together once the pre-order item is ready.

Delays

While we strive to deliver as quickly as possible, delays may occur due to factors beyond our control. By placing a pre-order, you acknowledge and accept this.

Transparency Commitment

We operate on a limited drop model to maintain product quality and exclusivity. Pre-orders help us avoid overproduction and ensure every piece meets our standards.

PELTFIT CARE
Need Assistance?

If you have any specific queries, please feel free to reach out to PeltFit Care at connect@peltfit.com or WhatsApp us at +91 88483 76567 .

Thank you for your patience and for being part of our journey.